Apple University Consortium
Technical Training
The AUC is committed to offering subsidised training to staff of member Universities and in 2008 we will continue to offer a wide range of courses covering Mac OS X. They cover beginner and intermediate courses right up to advanced server courses for those using Mac OS X Server and the many new features it offers.

Dimension Data Learning Solutionsddls_logo.png

The AUC has partnered with Apple's new training solutions provider DDLS to offer a wide range of training courses in 2008. DDLS is the first Apple Authorised Training Centre for the Enterprise Market in Australia to offer high-quality training on Apple products and technologies.

DDLS offers technical courses and certifications for all levels of IT professionals, including courses on how to properly plan, support, and integrate Mac OS X and Mac OS X Server. These courses can also prepare IT professionals to pass the various Mac OS X certifications offered by Apple Training.

DDLS in 2008 will be offering the following Apple training courses:

MacOS 101 - Mac OS X Support Essentials v10.5
MacOS 201 - Mac OS X Server Essentials v10.5
MacOS 301 - Mac OS X and Mac OS X Server Directory Services v10.5 (coming soon)
MacOS 302 - Mac OS X and Mac OS X Server Deployment v10.5 (coming soon)
MacOS 401 - Mac OS X and Mac OS X Server Advanced Administration v10.5 (coming soon)

The AUC has secured a special discount for AUC Members of 35% off the RRP (inc-GST) of any Apple training course. This discount is available to all AUC Member University staff attending any Apple training course offered by DDLS and there is no limit on the number of staff who attend.

Venues

DDLS have a training centre in each major capital city. We encourage staff to attend courses in their nearest capital city.

All classes run from 9.00am to 5.00pm each day. Please make sure you are ready in plenty of time for the session to start. Lunch each day is included in the registration cost. Tea and coffee making facilities are available on site.

Brisbane
DDLS Training Centre
Level 12 , 307 Queen St
Brisbane QLD 4000

Sydney
DDLS Training Centre
Level 10, Thakral House, 301 George St
Sydney NSW 2000

Melbourne
DDLS Training Centre
Level 3, Dimension Data Building
11-17 Dorcas St
South Melbourne VIC 3205

Perth
DDLS Training Centre
Level 7 , 553 Hay St
Perth WA 6000

Adelaide
DDLS Training Centre
Level 4, PKF House
139 Frome St
Adelaide SA 5000

Canberra
DDLS Training Centre
Level 10, ACTewAGL House
221 London Cct
Canberra ACT 2600


Certification

The certification programs have been designed to offer a true advantage for both employers and employees. By doing the above courses you could gain Apple Certified Support Professional(ACSP), Apple Certified Technical Coordinator (ACTC) or Apple Certified System Administrator (ACSA) certification. Check here for details.

Certification benefits for employers:

  • Increased staff productivity, motivation and performance
  • Efficient operations and reduced business costs
  • Improved service quality, technical support and user satisfaction
  • Company-wide recognition for Apple technical expertise
  • Increased reputation as a technical services provider

Certification benefits for employees:

  • Technical credibility
  • Better problem solving skills
  • Greater job satisfaction through increased technical competency
  • Industry-wide recognition of Apple technical expertise

Subsidised attendees who subsequently sit and pass the certification exam (within three months of the course) are eligible for AUC reimbursement of the exam fee.

AUC Training Subsidy

In addition to the standard AUC discount of 35% on all DDLS Apple training courses the AUC is offering an addition training subsidy for up to 8 training attendees per member University in 2008. The local AUC Representative decides who is eligible to claim the additional subsidy.

The additional subsidy consists of:

Registration Course Subsidy

An additional 35% discount off the course cost for a total of 70% off the RRP. This additional 35% discount is only claimable after the course has run and attendance has been confirmed.

Accommodation Subsidy

Recipients of the training subsidy requiring travel to their nearest training venue (Regionals, Tasmania, Northern Territory) will receive funding of up to $150 (inc-GST) per night (3 nights for a 3 day course, 4 nights for 4 day course) for accommodation at a nearby hotel. Funding only relates to room rate and any taxes, it does not include incidentals such as meals, room service, phone calls, laundry, movies, etc.

Airfare Subsidy

For recipients of the training subsidy who need to travel (Regionals, Tasmania and Northern Territory) the AUC is offering to cover return economy airfares to their nearest capital city. We encourage you to use advance purchase and discount airfares to keep your airfare cost as low as possible. We recommend Virgin Blue where available. A limit applies of $450 for all airfares (economy, return, inc-GST).

Travel and accommodation, where required, will need to be organised by the individuals or University. The AUC cannot assist in this regard. All other costs associated with attending this course (including transfers, taxis, meals, phone calls, laundry, etc) are at the individuals or their University's cost.

Attendees can claim the additional subsidy after their attendance at one of the courses by visiting the Claims page for more details including a claim form which must be completed and Tax Invoices attached.

Registration & Payment

To register and pay for a seat on any of the above DDLS Training classes, simply follow these steps;

Booking via the Web

Step 1. Visit the DDLS web site and check out which courses are available in your nearest capital city.

Step 2: Add the course to your cart and select the number of people you will be sending. Click 'Book'.

Step 3: If you alreday have a DDLS account log-in using your name and password or complete the booking details form. When completing the form make sure you put the following discount code in the comments field: APP08AUC

Step 4: Select your payment option. DDLS accept payment via credit card, cash, cheque or purchase order.

Step 5: Click 'Confirm' to confirm your details and book your course. You will receive a Booking Reference Number and confirmation email with a summary of the booking details about your course.

Booking via the Phone

Step 1. Visit the DDLS web site and check out which courses are available in your nearest capital city.

Step 2: Call the DDLS Customer Care Centre (CCC) on 13 12 01

Step 3: Advise the centre of the course you would like to book and that you are booking as part of the AUC and quote the following code: APP08AUC

Step 4: The centre will take your details and confirm your booking and payment method via email or fax as appropriate.

Questions?

If you have any questions regarding the training subsidy please call Andrew Jeffrey on (02) 4221 5230 or via email.

If you have questions regarding the training courses, venues and dates please contact the DDLS Customer Care Centre (CCC) on 13 12 01


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